Perissology Privé

A little less
on your mind.
A familiar hand.

Thoughtful planning. Practical help. Two ways to make more room in your day, personally handled by Darius and Caitlin.

For established clients.
By invitation or approved application.

Caitlin holding a carefully wrapped gift
Care in the details.Personally, Perissology.
Personal concierge membershipExplore the possibilities

The details, understood

The reassurance of
someone who knows.

The birthday you want to get right. Dinner you have been meaning to organise. The details of your next visit. Bring them to us, and we will help turn them into considered choices and practical arrangements.

Privé makes room for that support in a relationship you already know.

What could we take off your mind?

Small details.
More room for your day.

Explore a few ways to use your five hours of remote support.

Caitlin holding a large mixed bouquet outside Harrods
Gifting, personally handled.
In-person support is included with Signature, within its agreed allowance.

Within your remote allowance

A gift shortlist with thought behind it.

Tell us about the person, the occasion and your budget. We research suitable options and bring you a concise shortlist with prices and purchase links, so you can make a considered choice.

A considered shortlist. A clear next step.

With Signature, agreed sourcing and finishing touches can use your separate in-person allowance. Purchases and materials are additional. With Privé, physical work is quoted separately.

See what membership includes

Your five hours are shared across requests. What we can complete depends on the work involved. Substantial projects, purchases and third-party expenses are additional.

Two ways to feel taken care of

The same familiar care.
The support that suits you.

A little help with the details, or a familiar hand to carry them through. Choose the membership that fits the way you would like us to help.

For the details on your mind

Privé

£250 per month

Thoughtful research, practical planning and everyday arrangements, with someone who already knows your preferences.

5 hoursof remote support each month
  • Personal research and considered shortlists
  • Straightforward bookings and follow-ups
  • An optional planning call and agreed reminders

In-person services are separately quoted.

Request Privé consideration

For plans and practical help

Privé Signature

£750 per month

The same remote support, with dedicated time for Darius and Caitlin to personally handle agreed practical requests.

5 hours remote + 4 hours in personTwo separate allowances · up to two physical bookings
  • Everything included in Privé’s remote support
  • Scheduled sourcing, shopping and returns
  • Related handovers and modest finishing touches

Travel and waiting use the four-hour allowance. Both of us attend; elapsed time counts once.

Request Signature consideration

No joining fee. No three-month commitment. No automatic extra charges.

Allowances renew each membership month and do not routinely roll over. Purchases and agreed external expenses are additional. Perissology is not currently VAT registered; no VAT is added.

Compare every detail
Privé and Privé Signature membership comparison
Included supportPrivéSignature
Monthly membership£250£750
Remote support5 hours5 hours
In-person supportSeparately quoted4 team-hours · up to 2 bookings
Who looks after youDarius & CaitlinDarius & Caitlin
Planning call & agreed remindersWithin remote allowanceWithin remote allowance
Additional remote support£60/hour, agreed first£60/hour, agreed first
Purchases & external expensesAdditional, agreed firstAdditional, agreed first
RenewalMonthly · stop before renewalMonthly · stop before renewal
Caitlin personally handling a Perissology shopping collection
Familiar people. Practical care.

A closer look at Signature

From the thought
to the finishing touch.

Your remote allowance looks after the planning. Your separate physical allowance gives us time to carry out agreed requests, together, in your agreed service area.

Within your five remote hoursResearch a shortlist, check availability and agree your choice.

Within your four physical hoursVisit the agreed shops, collect your chosen gift and arrange a personal handover.

The gift and any wrapping materials are purchased separately.

Examples illustrate the kind of support available, not a promise that every request fits. Before a physical booking, we agree its date, route, allowance use and expense limit for you to approve. Please allow two working days’ notice where possible.

How Signature begins
Darius and Caitlin Endersby, the people behind Perissology
Darius & Caitlin · Perissology

Familiar faces

With you.
From the first conversation.

We are the people you speak to and the people who carry out your collections and deliveries. That continuity is at the heart of Perissology.

By the time you join Privé, we have already worked together. Membership gives us a regular opportunity to look ahead with you and help with the smaller details between larger requests.

Darius & Caitlin

Company Director & Concierge
Company Secretary & Concierge

A clear understanding

Your membership, explained.

Which membership is right for me?

Privé is for the research, plans and arrangements you would like off your mind. Signature adds scheduled in-person help when you would also like us to carry out the practical details. You receive the same personal care from Darius and Caitlin with either membership.

Does Signature mean nine interchangeable hours?

No. Signature includes five hours of remote support plus a separate four-hour in-person allowance, across up to two bookings each membership month. The two allowances do not transfer into one another. Both of us attending uses one hour of the physical allowance for each elapsed hour; remote work counts our combined working time.

What does fair use actually mean?

We use clear limits: five remote hours, and with Signature four in-person hours across up to two bookings. Travel and waiting count within the physical allowance. We agree the service area, travel starting point and typical needs before you join, then confirm each booking’s route, time and expense limit with you. It is scheduled support, subject to availability. It is not unlimited attendance.

What is additional?

Purchases, gift materials and agreed external expenses such as parking are additional. Ordinary fuel within your agreed area is included with Signature. Standalone concierge courier journeys, large projects, work outside your agreed area and physical help beyond your allowance need a separate quote. Extra remote support is £60 per hour, in £15 increments per 15 minutes, agreed in advance. We never charge twice for the same work.

How are physical bookings arranged?

Ask us with at least two working days’ notice where possible. We agree the date, route, allowance use and expense limit in your account; you approve before we proceed. Shorter notice is by agreement. Proposals reserve time and a booking slot until accepted, declined or withdrawn. Contact us promptly if plans change.

When can I get in touch?

Our usual contact hours are 9am–9pm, every day, year-round, London time. We reply around existing commitments and communicate exceptional absences. Contact hours do not guarantee an immediate reply or attendance. Every appointment is confirmed individually.

Who can join Signature?

The same three completed, paid concierge engagements are required; courier-only work does not count. You do not need to join Privé first or meet a minimum spend. Darius and Caitlin both review your practical needs, location, scheduling and our capacity before approving Signature.

Who can use the membership?

One named member can request help for their household. Allowances are shared across those requests, not multiplied per person. An optional 20-minute planning conversation and agreed reminders use your remote allowance. Internal handovers are not charged.

What if I use less time, or need more?

Unused allowances do not routinely roll over or become credit. We show time used and agree additional work before proceeding; no automatic overages. If we cannot offer reasonable availability for included physical support, we discuss an alternative appointment, extension or appropriate price adjustment.

Can I stop or change my membership?

Both tiers renew monthly. There is no joining fee or three-month commitment. You can stop the next renewal before it is due. Contact us to discuss changing tier; it requires a fresh agreed offer and any applicable suitability review. Cooling-off and other statutory rights are explained in the membership terms.

A relationship before membership

A familiar relationship.
A thoughtful next step.

After three completed, paid concierge engagements, you can request consideration for either membership through your client account, or we may invite you personally.

Courier-only requests do not count towards eligibility. Every membership is personally reviewed and subject to capacity. For Signature, both Darius and Caitlin also agree your service area, travel starting point and practical needs before you join. There is no requirement to join Privé first.

PRIVACY, CONSIDERED

Your privacy, considered.

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